Two Factor Authentication or ‘2FA’ is an extra layer of security that ensures anyone trying to access their INX account is really who they say they are. It requires you to set up a 2nd authentication method in addition to your password. This second authentication method uses the Google Authenticator app to generate a temporary passcode.
To enable 2FA:
- Log in to your INX.One account, navigate to the menu bar, go to ‘Settings’ and select ‘Security’;
- Switch Two Factor Authentication to ‘On’;
- A screen will prompt you to download the Google Authenticator App and scan the QR displayed on the screen in order to set up an INX entry in the app.
- Once setup is complete, the Google authenticator app will generate a new temporary passcode every 60 seconds.
When logging in to INX.One, you will be prompted to enter a passcode from the app:
Go to your Google Authenticator app and type the passcode presented under 'INX-Exchange'.
NOTE:
- Certain actions, such as withdrawals, will always require 2FA, even if its disabled in the ‘Security’ settings.
- The importance of protecting sensitive financial information can not be overstated. We strongly recommend keeping 2FA enabled on your trading accounts at all times.
- If you delete the authenticator application, lose the device, re-install the app, the code will no longer work. In this case you will need to contact the Support Team at inx-support@republic.com to reset your 2FA authentication.